At Bmos Web Hosting (www.bmos.in), customer satisfaction is very important to us. We strive to deliver reliable hosting, domain, and related services. Please read our refund policy carefully before making any purchase.
1. General Policy
- Payments made for hosting, domains, or any related services are non-refundable unless there is an error or failure caused solely due to Bmos.
- Customers are responsible for reviewing the features and limitations of our services before purchase.
2. Eligibility for Refunds
Refunds will only be considered in the following cases:
- If payment was charged incorrectly due to a billing system error on our side.
- If the purchased service could not be provisioned due to a technical error from Bmos.
- If there is verified downtime or service disruption directly caused by Bmos (not due to third-party services, misuse, or customer-side issues).
3. Non-Refundable Services
No refunds will be issued for:
- Domain registrations, renewals, or transfers.
- SSL certificates, Google Workspace, or other third-party services.
- Service cancellations requested by the customer for reasons unrelated to Bmos performance.
4. Refund Request Process
- Customers must contact our support team within 7 days of the issue.
- Proof of payment and a clear description of the error must be provided.
- Once verified, refunds (if eligible) will be processed to the original payment method within 7–10 business days.
5. Contact Us
For any questions or refund-related concerns, please reach out to:
📧 [email protected]
🌐 www.bmos.in
